Guests' comments

We ask our guests to complete a feedback form before they leave, rating and commenting on 10 key aspects of their holiday. Here are a selection comments from our feedback forms:

w/b 14th April
"Very many thanks for the marvelous help with our children"
"Excellent,particularly the cooking and the nannies"
"Best chalet food we have ever had - deserves a Michelin star!"
"Child care was first class"
"Superb food, superb service"
"Lovely accommodation - perfect!"

w/b 7th April
"Excellent food for kids and adults"
"Childcare and flexibility fabulous!"
"Fantastic staff - just right in gauging degree of engagement socially, and gradually. They were really helpful and food was delicious".
"Very impressed with the facilities and cleanliness - we have been made to fell very welcome"

w/b 30th March
"Our chalet was definitely up to our expectations - chalet, food, skiing - wonderful, thank you so much.
"Thank you for making everything so easy for us and the children"
"Cheese tasting evening (with history lesson!) really enhanced the holiday - felt like we were in France and not just skiing"

w/b 24th March
"Food absolutely brilliant - could not have been better... facilities and staff were first class"
"Evening events were nice touches and much appreciated"
"Best holiday ever!"
"I had a great time and I wish it would never end!"
"Beautiful chalet... the staff were such good company"

w/b 17th March
"Superb food and especially catering for awkward veggie!"
"Many thanks for making our holiday so special"

w/b 10th March
"My we take this opportunity to thank [all the staff] for their attention to detail, care, true customer service and friendliness"
"The team at the chalet made it truly memorable"
"Everything was fantastic, especially the food! - it felt like home from home"
"We are so delighted we decided to book a second holiday with Ski Adventures. Will certainly come again and recommend highly!"
"Thanks very much for a great time- especially the day in Italy and the evening events - nice touches"

w/b 3rd March
"Beautiful chalet, definitely one of the nicest places I have been too"
"The food far exceeded my expectations"
Beautiful chalets, excellent staff and food"
"I think this is our best ski holiday ever!"
"The vegetarian food was excellent and the cakes were amazing"
"Fantastic food served with a smile"
"Lovely to see everyone again. We had a great week and we were well looked after. Hope to come again soon"

w/b 17th February
Email from guest:

"Please pass on our thanks to Andrew, Monika and Richard. Andrew and Monika were excellent hosts and looked after us so well - they are a definite asset. The food was fantastic and the chalet beautifully clean. The members of our party that took advantage of Richard's guiding skills were not disappointed and he tailored the pistes to match the skier well. We will all have good memories our this years tour and the people we met whilst we were there.

If you are also able to pass on our thanks to the following ESF instructors I would appreciate it. Pascal and Claude were both what was required. Pascal was patient with the "older" members of the group (including myself), and Claude kept the younger members of our party well and truly amused. In the words of our teenage skiers, Claude is a "legend"!"

"Second visit staying at La Grange d'Alice and we'll be back again in 2008 or maybe even this season."
"Superb - really excellent; many thanks for a great week. The trip to Italy was a highlight"
"Wonderful chalet team, very fine hospitality and charming people"
"Holiday was great with friendly people and great skiing"
"I thought the chalet hosts were exceptional, the food was brilliant and so was the chalet"
"The holiday far exceeded our expectations"
"Excellent food and good choice for kids too!"
"This was a brilliant holiday with super staff and a great chalet. Well done"

w/b 10th February
"Having done chalet holidays with another (larger) company for the past couple of years, this was far superior. The attention to detail and willingness to help was excellent"
"The extra effort you go to (attention to detail) is well appreciated. Dining with us, wine and cheese evening, vin chaud evening were excellent"
(Food)"Very good, best ever!"
"Thank you for a wonderful holiday - excellent food, advice and ski guiding. Chalet staff excellent and very helpful"
"Brilliant chalet!"

w/b 3rd February
"We have had a wonderful week.."
(Food)"Great range of dishes, well prepared and great tastes"
"Excellent food - unassuming and charming chalet hosts"
"I had an amazing week. Thank you"

w/b 27th January
"I have been on lots of skiing holidays and this has been one of the best as regards accommodation, friendly staff, guiding, etc."
"This was a brilliant holiday with great staff in a super chalet. Well done!"
"Lovely touch having the wine and cheese evening... trip to Italy really good."
"Excellent holiday, would definitely recommend your company to others."
"Really liked all the extra, thoughtful little touches."

w/b 20th January
"Probably the nicest chalet I have ever stayed in (Grange d'Alice) "
"Homely, comfortable atmosphere. Warm and welcoming chalet, helpful staff, loved the sauna!"

w/b 13th January 2007
"Excellent service and food... all (staff) were very friendly and helpful."
"Excellent skiing, all kinds of snow, very enjoyable"
"Staff very helpful and a good sense of humour!"
"Loved the meals, hope to see you again!" (9 yr old)
"A really relaxing and fun break"
"Food absolutely delicious, great variety and catered well for special dietary requirements"
"A lovely chalet with lots of character" (La Grange d'Alice)
"Gorgeous food - well prepared, presented, a good range and well served"

w/b 6th January 2007
"Fantastic chalet, very helpful chalet hosts, excellent food and facilities, very friendly environment and would definitely stay again" (Deux Tetes II)
"..couldn't have been better"
"Food was excellent - best I've ever had on holiday"
"Thankyou for a fantastic week. I hope to be back with the rest of my family!"

w/b 30th December
"We all had an absolutely fantastic time. Jan & Erica were super hosts; nothing was too much trouble for them. The food by far exceeded our expectations – everyone enjoyed all of the meals, cheese courses and wine (of course).

I would like to pass on my special thanks to Hannah for making Christopher’s (aged 30 months) holiday so special. Nothing was too much trouble for her. The added enjoyment given to us of having photographs of their “adventures” has been great as we also have a record of his holiday too!!!! Christopher is asking when we are going to go and see you again.

We are all looking forward to coming back and seeing you all in the future and I will not hesitate (and have already started) to recommend your chalets to all of our friends here" (email from guest)

w/b 23rd December (Christmas week)
- "We have never done this before in a chalet, it was a great experience. Brilliant people - Andrew and Monika are very good hosts and looked after us very well indeed!"
- "Absolutely lovely, fab food"
- "Excellent holiday. Would recommend it
- (food)" Restaurant quality every night - excellent! Monika and Andrew were exceptional"
- "Very friendly and helpful staff, great food, ski guiding, very good service, pick up efficient and very friendly"
- "Really enjoyed the chalet experience after always staying in hotels. Very relaxed and would recommend it to groups of friends and families"
- "Leah (chalet cook) should open her own restaurant!"

w/b 16th December
-"We feel like we've experienced some of the best cooking and hospitality in France. We've had a fabulous time and this is largely due to great team effort in the chalet"
-"Chalet, staff exceeded our expectation, nannies excellent"
- "A fantastic holiday"
-" Quality of staff overwhelmingly good - all very helpful and go well beyond what I had expected"

From the 2005/6 Season:

-We all had a great time last week in your chalet and would like you to hold the larger chalet for the same week next year... Please thank Margaret, Tony and Alana for everything - it was a brilliant family time, we all thoroughly enjoyed the ski guiding, Italy, food etc.
- Fantastic. All of it!
- food and hospitality excellent with help and advice available at any time
- by far the best chalet hosts ever - made you feel so relaxed, comfortable and welcome
- Superb choice, quality, variety and quantity (of food)
- Wicked holiday! Thank you!
- Absolutely amazing holiday; without doubt one of the best experiences I have had
- Our holiday was awesome in every way
- Amazing (food) - restaurant quality every night
- Definitely the best ski resort I have ever been to
-(The staff) were very friendly and the ski guiding was especially good
- Have been on many chalet holidays but this exceeded all of them!
- The most personal service I have ever experienced on a ski holiday
- Lovely meals every night
- We had a tremendous time. Marco's cheese knowledge is exceptional and Fiona is a fantastic cook
- Food was fantastic! Exceptional!
- Maybe the best holiday I've ever had
- Exceeded expectations on all counts
- Truly excellent overall
- Firstly heart felt thanks from us to you and the whole team for looking after us so very well last week. The chalet, food and your hospitality were second to none and ensured we had a fantastic time. In particular I’d like to thank everybody for taking such good care of the children. The extra effort in preparing a separate meal for them is significant, but from our point of view it was enormously appreciated – the children loved it too!

From the 2004/5 Season:

- Just a quick note to thank you for looking after us so well and giving us an absolutely fantastic, fun and relaxing holiday in the snow. Time and time again you went beyond the call of duty and we seriously feel we "lucked out" by booking with you - you guys and the lovely chalet just made the holiday. We look forward to seeing you again before too long - we miss you all!! (w/b 26th Dec, from an email)

- Exceeded our expectations on every level! (w/b 26thDec)
- Lovely relaxed atmosphere (w/b 26th DEC)
- Great company, food, weather - super! Perfect for a family holiday (w/b 26th)
- Hard to imagine a better chalet set-up (w/b 19th DEC)
- Huge range, excellent skiing (w/b 2nd Jan)
- Excellent holiday, exceeded my expectations. Skiing and chalet fantastic! (w/b 15 Jan)
- Made to feel very relaxed and welcome, especially with the children (w/b 15th Jan)
- Excellent hosts...a really enjoyable holiday (w/b 22nd Jan)

I wanted to let you know how much I enjoyed staying with you last week and how much I appreciated your efforts to make our stay comfortable and worthwhile. I know all the others in the party felt the same. I especially appreciated the guiding days and the trip over to La Rosiere/La Thuile. I would certainly recommend your chalet to others who wanted this type of ski holiday. Please pass on our thanks to Margaret and the staff for all their hard work - it was well appreciated by all of us. (w/b 22nd Jan, from an email)

- Very friendly, helpful but professional. Congratulations (w/b 29th Jan)
- Thanks for an amazing week. We had a splendid time and feel extremely refreshed! (w/b 29th Jan)

Best ski holiday we've ever had (in 7 years). Food unsurpassable, accommodation fantastic, atmosphere second to none! We hope to be here again soon. (w/b 5th Feb)

- Really friendly - nothing too much trouble and the food excellent too! (w/b 12th Feb)
- This was a brilliant holiday! (w/b 12th Feb)
- A great homely feeling, overall a great holiday (w/b 19th February)
- Thank you very much for celebrating my birthday on the first evening... (w/b 19th February)

- A beautiful chalet and a very personal, welcoming atmosphere was a good start. But a week of excellent cuisine, superb guiding (the less said about my attempt at the un-pisted black in Italy on the Friday afternoon the better!) and really chilled evenings was just what I needed (from email, w/b 5th March)

- Fantastic holiday, made to feel extremely welcome and all our needs met throughout the week (w/b 19th March)
- A truly excellent holiday (w/b 19th March)
- We had a wonderful week - you looked after us so well! (w/b 12th March)

- We keep talking about the wonderful holiday we had with you all. It was the perfect skiing holiday – hard to believe that this time last week we were with you on the slopes – it was another world!(w/b 19th March)

- Your hospitality is wonderful - I loved the day out going to La Thuile (Italy), a real adventure for me! (w/b 19th March)

Andrew and Marian Aird, Ski Adventures' owners

Updated: May 21, 2008